WE KNOW RETAIL

We are an award winning advertising agency, specialising in retail marketing.
As a results driven agency, our goal is to help our clients
achieve their targets with great success.

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clients

OUR AMAZING
CLIENTS

We don’t just work for our clients – we work alongside them. We grow their business from the ground up, reviewing marketing objectives, saving marketing dollars and delivering outstanding results.

Our experienced team stretches client thinking and provides opportunities for new growth, allowing us to build the brand and deliver results-driven campaigns.

 

ABOUT

OUR
SERVICES

Our solution is not off-the-shelf; our bespoke approach uses intelligent research practices and resources to tailor the perfect marketing strategy for our clients.

 

We achieve success for our clients through these 6 services:

  • OUR SERVICES INCLUDE:
  • RETAIL MARKETING STRATEGY
  • CUSTOMER INSIGHTS
  • BRAND & ART DIRECTION
  • DIGITAL & INNOVATION
  • MEDIA BUYING & PLANNING
  • STORE DEVELOPMENT

Website
Development

As with Mobile, most consumers are on their computers daily, making web one of the best channels available to marketers. But consumers are increasing their online expectations; as are search engines, like Google. Consumers want to shop whenever they want, they want to find the best website to suit their needs, that navigates well, communicates simply and consistently, all the way through the shopping experience – even in the event of a return. Retailers must be forward thinking in this space. As this shop is always open, you want customers coming back regularly. Invest wisely in this channel.

Customer
Service

Just as important as the other channels; your team in-store and in head office need to be singing the same tune. If you fail to communicate consistently through every channel, then you are not only letting your company down, you are letting your customers down. Some customers still enjoy speaking with a staff member; learning more about you, your products, your service levels - which is all crucial in gaining the customers trust. A customer who trusts your brand, becomes loyal to your brand and spends more with your brand.

Mobile
Platforms

A customer’s first interaction with your brand is quite often on a mobile phone. It is paramount with your companies Omni-Channel solution, that a ‘consistent’ delivery of useful communication is found easily and quickly. As a customer engages with a brand on a mobile, they need to see the physical store (as well as the other channels) all communicating the same message.

Social
Media

Consumers are on their phones using Social Media over 151 times a day. That has made Social Media a very powerful communication device for marketers. It allows retailers to better understand their customers and when done right, ensure their consumers have a better shopping experience through this relatively new marketing channel.

Retail
Stores

Still by far the number one channel used by consumers. There is no doubt the debate around Bricks vs Clicks is in play; but a lot of consumers still want to be able to see, touch, feel, hear their desired product up close, before purchasing. More evident with larger, more expensive items such as furniture and vehicles, but consumers still enjoy shopping in general. They can see what’s new, what’s in fashion, what’s on sale… all in one street, mall or shopping centre. A profitable touch point.

OUR TEAM

careers

JOIN OUR SUPER
TALENTED TEAM

We are a young, dynamic team offering exceptional opportunities to work with exciting clients in a fun, innovative environment.

Our team members benefit from a flat structure which empowers them to take charge, make decisions and feel responsible. And there is always the opportunity to learn, hone skills and expand experience.

 

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